Shipping and delivery

<p><strong>Free Shipping on All Luxury Mandirs Across the United States</strong></p>
<p>At The Mandir Store, we're committed to delivering your premium pooja mandir directly to your doorstep with complimentary ground shipping throughout the United States. Your sacred space deserves careful handling, and we ensure every luxury mandir arrives safely and on time.</p>

<p><strong>Our Shipping Process</strong></p>
<ul>
<li>All mandirs and Hindu altars purchased from our website are shipped via trusted ground shipping carriers including UPS and FedEx</li>
<li>Once your custom mandir is carefully packaged and ready for shipment, you'll receive an email notification with carrier details and real-time tracking information</li>
<li>Door-to-door delivery service to your ground floor entrance (for multi-story apartments and condominiums, delivery is made to the main entrance)</li>
<li>Each mandir is professionally packaged with protective materials, air-bubble wrapping, and secure crating to ensure pristine condition upon arrival</li>
</ul>

<p><strong>Delivery Guidelines for Apartments & Multi-Story Homes</strong></p>
<p>For customers in multi-story buildings, please arrange for moving carts or additional assistance to transport your mandir from the delivery point to your home. Our luxury mandirs are substantial pieces designed to last generations, and proper handling ensures their beauty is preserved.</p>

<p><strong>Quality Assurance & Damage Protection</strong></p>
<p>We take extreme care in packaging every mandir. However, if you receive a shipment with damaged or defective outer packaging (carton box or wooden crate), please:</p>
<ul>
<li>Take clear photographs of all damaged packaging immediately</li>
<li>Document any visible damage before unpacking</li>
<li>Contact our customer service team with your photos within 48 hours</li>
<li>We will promptly arrange for repair, replacement, or resolution based on the extent of damage (refer to our return policy for complete details)</li>
</ul>

<p><strong>International Shipping Available</strong></p>
<p>We proudly ship luxury mandirs worldwide. For orders delivered outside the United States, shipping charges apply based on actual volumetric weight and destination. International shipping costs are calculated at checkout or provided via custom quote for large pooja mandirs and custom orders.</p>

<p><strong>Estimated Delivery Times</strong></p>
<ul>
<li>Continental US: 5-10 business days after shipment</li>
<li>Alaska & Hawaii: 7-14 business days after shipment</li>
<li>International: Varies by destination (15-30 business days typically)</li>
</ul>

<p><strong>Tracking Your Luxury Mandir Order</strong></p>
<p>Stay updated on your mandir's journey from our facility to your home. Use the tracking number provided in your shipping confirmation email to monitor real-time delivery status. Questions about your shipment? Our customer service team is ready to assist.</p>

<p><strong>White Glove Delivery Service</strong></p>
<p>For select large mandirs and custom installations, premium white glove delivery service may be available in certain regions. Contact us to inquire about this enhanced delivery option that includes inside delivery and placement.</p>